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Writer's pictureGeneral Manager

Issue 10. 12/28/2024

Weekly Newsletter from General Manager Justin Pamplin

Hello Sawmill Family,

As we look forward to an exciting new year, I want to share some updates, reminders, and insights as we close out 2024 and prepare for a fantastic 2025.


Scent Beads Advisory

Please note that scent beads are causing allergy issues for some of our guests. To ensure a comfortable experience for everyone, we ask that you refrain from using scent beads in the public laundry room on property.


Leases Update

Leases will be ready on January 20, 2025. We are currently waiting to receive them from our lawyers and will notify everyone once they are available for signing.


Year in Review Surveys

Our 2025 Year in Review Surveys conducted by a 3rd party vendor sent to all guests at checkout are in, and we are thrilled with the results! Guests rate their experiences and they are converted to a 4.0 scale, and here’s how we performed this year:

  • Staff Service: 3.55 (A-)

  • Food and Beverage: 3.39 (B+)

  • Reservation Process: 3.29 (B+)

  • Maintenance: 3.38 (B+)

  • Overall Enjoyment: 3.38 (B+)

This gives Sawmill an overall average of 3.4 (B+).


Congratulations to our entire team for their hard work in ensuring our guests have an enjoyable time! While we may occasionally hear negative comments on gossip social pages, these surveys come from real guests who have stayed with us. I am very proud of our team, and our 2025 goal is to achieve an A.


New Reward Program

We’re excited to announce our new Reward Program!

  • Buy 5 day passes and get a free one for a friend.

  • 10 trips equal a free night stay.

Visit a Reservationist for more details and take advantage of this great offer!


Special Trailer Bingo Time

Bingo this week will be held at a special time due to New years week scheduling:

  • Monday, 7 PM - 9 PM


Summer Bird Specials

Something new: Our Summer Bird Specials run from June through September:

  • $2,000 for the season or $500 per month.


Snowbird Rebooking Schedule

Snowbirds, it’s almost time to rebook for the 2025/2026 season!

  • January 6th: Rebook your current site.

  • January 7th: Switch to a different site.

  • January 8th: Open booking for all sites.


Thank you all for being an integral part of Sawmill’s success. Don’t forget to visit my blog at floridagaycamping.com/blog for more updates and insights. Here’s to reaching new heights together in 2025!


Warm regards,

Justin Pamplin

General Manager

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